The Association - Members

Republic of Ireland

An Coimisinéir Teanga (Irish Language Commissioner)

Is iad na príomhchúraimí atá ar An gCoimisinéir Teanga ná monatóireacht a dhéanamh ar an mbealach a bhfuil forálacha an Achta á gcomhlíonadh ag comhlachtaí poiblí na tíre agus gach beart riachtanach a dhéanamh chun a chinntiú go gcomhlíonfaidh comhlachtaí poiblí a ndualgais faoin Acht. Tá ar an gCoimisinéir Teanga gearáin a fhiosrú i gcásanna ina gcreidtear go bhfuil teipthe ar chomhlachtaí poiblí a ndualgais a chomhlíonadh faoi Acht na dTeangacha Oifigiúla 2003 nó faoi aon achtachán eile a bhaineann le stádas nó le húsáid na Gaeilge. (The principal responsibilities of An Coimisinéir Teanga are to monitor the manner in which public bodies throughout the country are complying with the provisions of the Act and to take every measure necessary to ensure that public bodies fulfill their duties under the Act. An Coimisinéir Teanga is also charged with investigating complaints where there are grounds to believe that public bodies have failed to fulfill their obligations under the Official Languages Act 2003 or under any other enactment which deals with the status or use of Irish.)

Jurisdiction: Republic of Ireland
Category: Government
Membership Type: Complaint Handler Member

For contact details visit the website.

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Barristers Professional Conduct Tribunal, Ireland

Jurisdiction: Republic of Ireland
Category: Law
Membership Type: Complaint Handler Member

For contact details visit the website.

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Defence Forces Ombudsman, Ireland

Investigates complaints by members and former members of the Defence Forces in the Republic of Ireland. The Ombudsman is impartial. She is independent of the Minister for Defence, the Department of Defence and the military authorities. The Ombudsman's task is to ensure that members, and former members, of the Permanent Defence Force and Reserve Defence Force have a rigorous, independent and fair appeal for complaints they believe have not been adequately addressed by the internal military complaints process.

Jurisdiction: Republic of Ireland
Category: Defence Forces
Membership Type: Ombudsman Member

For contact details visit the website.

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Financial Services Ombudsman, Ireland

Considers complaints from customers of all licensed Banks and Building Societies, Credit Unions, insurance companies, customers of brokers and all other regulated financial service providers arising from services which have been provided within the State. The existing voluntary Ombudsman for the Credit Institutions and the Insurance Ombudsman of Ireland schemes are incorporated into the Bureau. Existing complaints still in process will be carried forward to the statutory scheme. Maximum award ˆ250,000.

Jurisdiction: Republic of Ireland
Category: Finance
Membership Type: Ombudsman Member

For contact details visit the website.

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Garda Síochána Ombudsman Commission

Provides an independent and effective civilian oversight of policing. It will deal with the public’s complaints concerning Gardaí fairly and efficiently so that everyone can have confidence in the complaints system.

Jurisdiction: Republic of Ireland
Category: Police
Membership Type: Ombudsman Member

For contact details visit the website.

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Law Society of Ireland

The Society may investigate complaints against solicitors made by or on behalf of clients alleging inadequate professional services, execssive fees or misconduct.

Jurisdiction: Republic of Ireland
Category: Law
Membership Type: Complaint Handler Member

For contact details visit the website.

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Office of the Ombudsman (Ireland)

Investigates complaints about administrative action, delay or inaction of Government Departments and Offices, Local Authorities, Health Boards and the postal service. A complainant may write, e-mail, telephone or call personally to the Office to submit a complaint. The Ombudsman is also the Information Commissioner and, in that capacity, he reviews the decisions of public bodies in relation to matters covered by the Freedom of Information Act, 1997.

Jurisdiction: Republic of Ireland
Category: Government
Membership Type: Ombudsman Member

For contact details visit the website.

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Ombudsman for Children

Safeguards, promotes the rights of and also deals with complaints about government services that relate to children and young people under the age of 18.

Jurisdiction: Republic of Ireland
Category: Children
Membership Type: Ombudsman Member

For contact details visit the website.

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Pensions Ombudsman of Ireland

Considers complaints of maladministration by, and disputes of fact or law with, trustees, managers, employers and administrators in relation to occupational pension schemes (i.e. those established by an employer). His jurisdiction includes Personal Retirement Savings Accounts (PRSAs), but not Retirement Annuity Contracts (often called "personal pensions") or Approved Retirement Funds (ARFs).

Jurisdiction: Republic of Ireland
Category: Pensions
Membership Type: Ombudsman Member

For contact details visit the website.

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Press Ombudsman, Ireland

Is part of a new system of independent regulation for the printed media in Ireland. The job of the Ombudsman is to investigate complaints that breach a new Code of Practice which the press industry signed up to in 2007. Our aim is to provide the public with a quick, fair and free method of resolving any complaints they may have in relation to newspapers and periodicals that breach the Code. You can make a complaint to the Office of the Press Ombudsman about an article or about the behaviour of a journalist.

Jurisdiction: Republic of Ireland
Category: Press
Membership Type: Complaint Handler Member

For contact details visit the website.

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