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Members

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Parliamentary and Health Service Ombudsman

independently investigates complaints about unfair or improper actions or poor services by UK government departments and their agencies in the UK, and the NHS in England. The Ombudsman aims to put things right where possible and share lessons learned to improve public services. A free service open toeveryone.

Jurisdiction: UK
Membership Type: Ombudsman Member

For contact details visit the website.


Pensions Ombudsman of Ireland

considers complaints of maladministration by, and disputes of fact or law with, trustees, managers, employers and administrators in relation to occupational pension schemes (i.e. those established by an employer). His jurisdiction includes Personal Retirement Savings Accounts (PRSAs), but not Retirement Annuity Contracts (often called "personal pensions") or Approved Retirement Funds (ARFs).

Jurisdiction: Republic of Ireland
Membership Type: Ombudsman Member

For contact details visit the website.


Police Investigations & Review Commissioner

The role of the PIRC is to undertake independent investigations into the most serious incidents involving the police and to provide independent scrutiny of the way police bodies are operating in Scotland and respond to complaints from the public. The Commissioner employs around 40 staff to help carry out her duties.

Jurisdiction: Scotland
Membership Type: Complaint Handler Member

For contact details visit the website.


Press Ombudsman, Ireland

is part of a new system of independent regulation for the printed media in Ireland. The job of the Ombudsman is to investigate complaints that breach a new Code of Practice which the press industry signed up to in 2007. Our aim is to provide the public with a quick, fair and free method of resolving any complaints they may have in relation to newspapers and periodicals that breach the Code. You can make a complaint to the Office of the Press Ombudsman about an article or about the behaviour of a journalist.

Jurisdiction: Republic of Ireland
Membership Type: Complaint Handler Member

For contact details visit the website.


Property Ombudsman

Scheme deals with complaints against estate agents, lettings agents, commercial property agents, residential leasehold management agents, international property agents and valuers and auctioneers who are members of the scheme. Approximately 95% of estate agents and 60% of letting agents operating in the UK are members of the Scheme and follow TPO's Codes of Practice. Disputes concerning surveys are excluded.

Jurisdiction: England, Wales & Northern Ireland
Membership Type: Ombudsman Member

For contact details visit the website.


Property Ombudsman: Scotland

Scheme deals with complaints against estate agents, lettings agents, commercial property agents, residential leasehold management agents, international property agents and valuers and auctioneers who are members of the scheme in Scotland. All members abide by the TPO Scotland Codes of Practice.

Jurisdiction: Scotland
Membership Type: Ombudsman Member

For contact details visit the website.


Public Service Ombudsman for Wales

looks into complaints about public services in Wales. The bodies the Ombudsman can look into include: local government (county/county borough councils and community councils); the National Health Service (including GPs); the National Assembly for Wales and housing associations. He also investigates complaints that local authority councillors have broken their authority's code of conduct. The Ombudsman is independent and unbiased. The service is free of charge.

Jurisdiction: Wales
Membership Type: Ombudsman Member

For contact details visit the website.


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