Deals with complaints from people who receive a direct service from registered social landlords in England, and certain other landlords who are members of the scheme including bodies who take over the management of homes transferred from local authorities. Some private landlords are members of the scheme. The Ombudsman can also consider other disputes involving a member landlord whether or not there is evidence of maladministration, provided they are about the management of the complainant's home.
Membership Type: Ombudsman Member
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