The Pensions Ombudsman is an independent organisation set up to investigate complaints and disputes concerning pension schemes. Around 60 staff work here to deal with about 6,500 enquiries and 1,300 investigations per year.
We are now looking for a number of experienced and motivated individuals to join us as Adjudicators and Senior Adjudicators.
Many of our cases are resolved by our Adjudicators and Senior Adjudicators who liaise with the parties, exercising their own judgment on the outcome of the case to reach a settlement. It is essential that we all get things right, we use our powers appropriately, and investigate cases proportionately.
As an Adjudicator or Senior Adjudicator you will have responsibility for your own caseload. We are looking for enthusiastic individuals to fill these posts with:
For further information and an information pack, please visit our website.
The Office of the Independent Adjudicator for Higher Education is looking to recruit Assistant Adjudicators to join their team of highly skilled professional complaints handlers, resolving complaints from HE students. Their office is in Reading.
Assistant Adjudicators use their analytical skills to cut through lengthy documentation and complex argument to deliver decisions which both parties understand whilst working to targets and organisational KPIs. The OIAHE would like to hear from you if you:
Assistant Adjudicators are required to independently manage a demanding and varied workload of complex cases whilst also contributing to the Office’s outreach work and strategic objectives. You will analyse and evaluate evidence, and prepare and present decisions in a timely manner that are of excellent quality. You will be expected to contribute to meeting organisational targets as well as those set for you as an individual. The OIA Adjudication Team focuses on complex and entrenched cases requiring our Full Review Process which may also include alternative methods of settling a complaint.
Further information about the work of the OIA can be found on the OIAHE website If you are interested in applying for one of these positions please complete the application form on their website, outline your interest, skill and experience in a cover letter and send it with your CV attached. A person specification can be found on the website by following the above link. The second stage of the recruitment process will involve a piece of written work, which will be issued by email prior to the third stage which will include an interview and case study exercise. Interviews are anticipated to be held in the week commencing 15 January 2018.
Two opportunities have arisen to join our Board as Independent Directors and Trustees.
The Board is seeking to appoint two Directors capable of combining general governance responsibilities with their skills and experience to contribute to the leadership of the OIA in the emerging higher education sector. Directors have a strategic oversight of the work of the OIA and contribute to policy development. They must be committed to the mission and objectives of the OIA in its service to students and the higher education sector as well as ensuring the continued independence and integrity of the organisation. Experience of the Charitable Sector would be an advantage. In this recruitment round we are particularly looking for candidates with Legal and / or Risk Management expertise.
Board Directors serve for terms of office of three years, renewable once. They are remunerated, currently £340 per meeting, and expenses are paid for attendance at Board and other meetings, most of which are held in Reading. There are generally four Board meetings a year and Directors may also be involved in sub committees or working groups.
If you are interested in applying for either of these positions please complete the application form on the OIAHE website
Outline your interest, skill and experience in a cover letter and send it to them with your CV attached. A person specification can be found on the website by following the above link. It is anticipated that interviews will take place on 22 and 23 January 2018. Further information about the work of the OIA Board and the office in general can be found here.