Launch of Early Bird pre-booking for 2025 Conference
We’re thrilled to announce that early bird pre-booking for the highly anticipated 2025 Conference is now open. This year’s theme, ‘Providing a Modern Service’, promises to offer insightful discussions and valuable takeaways for all attendees.
The conference will take place in the vibrant city of Belfast from 9–11 June 2025, at the Hilton Belfast. The hotel is situated on the banks of the River Lagan, offering stunning river views and easy access to Belfast’s bustling city centre.
Early Bird Pre-Booking is Now Open!
Members can now secure the discounted Early Bird rate by pre-booking places via the pre-booking form by Midday on 28 February 2025.
- To make the most of this offer, simply decide how many places you’d like to pre-book and choose the appropriate packages.
- After you have pre-booked, delegate names can be provided when full registration opens in April 2025, allowing flexibility for your organisation.
- Bed and Breakfast and all meals are included in Packages A-C and will be booked by the Ombudsman Association directly.
Travel Information
For those looking at flights, the hotel is located approximately 15 minutes from the George Best Belfast City Airport and 35 minutes from Belfast International Airport. For those travelling by train, there is a direct train operated by Translink from Dublin to the new Grand Central Station. The hotel is then 10 minutes by taxi or approximately 20 minutes’ walk.
Highlights
Summer Workshop: Vulnerability
- When: 15:00-17:00, 9 June 2025
- Where: Hilton Belfast
The Summer Workshop will take place before the conference opens, providing the opportunity to hear from colleagues and discuss progress made in engagement with customers in vulnerable circumstances
Networking Dinner
- When: 9 June 2025, 19:00 – 21:30
- Where: Hilton Belfast
This dinner follows the Summer Workshop (15:00–17:00) and provides an opportunity to connect with colleagues while enjoying the Hilton’s elegant riverside setting.
Conference Dinner
- When: 10 June 2025, 18:45 – 22:00
- Where: Crumlin Road Gaol
We’re excited to host our conference dinner at this historic and iconic venue. Known for its fascinating history and unique ambiance, Crumlin Road Gaol offers an unforgettable dining experience. Coaches will take delegates to/from the venue.
Programme Overview
Click here for further information on the thought-provoking plenary sessions and breakout sessions over the two days
Booking Information
- Please note, whether you book through Early Bird Pre-Booking or standard full registration, all attendees must complete individual registrations for the conference when it opens in April 2025, including selecting workshops to attend.
- To secure the Early Bird discount, return your completed forms by Midday on 28th February. After this date, standard conference rates will apply.
- Full registration will open in early April for all delegates.
Don’t miss this fantastic opportunity to connect with fellow members, learn from experts, and experience the vibrant city of Belfast.
We hope you take advantage of this exclusive offer and look forward to welcoming you in June 2025!